🔒 Privacy Policy

Last Updated: September 19, 2025

At Crypto Mart Auction, your trust is our foundation. As a pioneer in peer-to-peer digital investments, we are deeply committed to protecting your personal information while empowering you with transparency, security, and control.

This Privacy Policy explains how we collect, use, share, and safeguard your data when you interact with our platform at www.cryptomartauction.com. By accessing or using Crypto Mart Auction, you agree to the practices outlined below.

1. Information We Collect

1.1 Personal Information

We may collect details you provide voluntarily when you register, transact, or seek support, such as:

• Full Name

• Email Address

• Phone Number

• Residential Address

• Wallet Address (USDT BEP-20)

• Verification Documents (for KYC and compliance)

1.2 Non-Personal Information

We also collect technical data automatically to improve your experience, including:

• Browser type & version

• IP address

• Device type & unique identifiers

• Operating system

• Pages visited & time spent

• Referral source

• Date & time of access

1.3 Cookies & Tracking Tools

Crypto Mart Auction uses cookies and tracking technologies to personalize your journey, enhance security, and analyze performance. You may disable cookies in your browser, but some features may not function optimally.

2. How We Use Your Information

2.1 To Deliver Our Services

Your information helps us:

• Create & manage your Crypto Mart Auction account

• Facilitate secure investments, bids, and sales

• Send transaction alerts & confirmations

• Provide responsive customer support

• Manage referral rewards & affiliate programs

• Detect and prevent fraudulent activity

2.2 To Enhance Your Experience

We use data to:

• Improve platform speed, reliability, and usability

• Analyze engagement trends

• Develop and test new features

• Customize content based on your preferences

2.3 To Communicate & Empower

With your consent, we may:

• Share educational content and market insights

• Notify you of promotions, bonuses, or investment opportunities

• Invite you to surveys, events, or community discussions

3. When We Share Your Information

We never sell your data. However, we may share information with trusted partners under strict conditions:

3.1 With Service Providers

For:

• Payment and wallet processing

• Hosting and infrastructure support

• Customer service solutions

• Data analytics and fraud prevention

3.2 Legal & Compliance

We may disclose information if:

• Required by law, court order, or government request

• Necessary to protect user rights, platform security, or prevent fraud

3.3 Business Transitions

In the case of a merger, acquisition, or restructuring, your data may be securely transferred under the same privacy protections.

4. How We Protect Your Data

We safeguard your information with:

• Enterprise-grade encryption

• Secure protocols

• Multi-factor authentication

• Continuous monitoring

While no system is 100% invulnerable, we maintain the highest industry standards to ensure your peace of mind.

5. Your Rights & Choices

• Manage Your Account – Update or correct your details anytime in your profile settings.

• Marketing Preferences – Opt out of promotional emails via unsubscribe links or by contacting support.

• Account Deletion – You can request data deletion by emailing chat@cryptomartauction.com, and we’ll process it in line with applicable laws.

6. Data Retention

We retain your data only as long as necessary to:

• Provide services

• Fulfill legal obligations

• Resolve disputes

• Enforce our Terms of Use

When data is no longer required, we securely erase or anonymize it.

7. Minors & Children’s Privacy

Crypto Mart Auction is not intended for individuals under 18. We do not knowingly collect data from minors, and if such data is discovered, it will be deleted immediately.

8. International Data Transfers

Your data may be stored or processed outside your country. We ensure compliance with GDPR and global data protection laws, upholding the same high security standards worldwide.

9. Updates to This Policy

We may revise this Privacy Policy to reflect changes in law, technology, or our practices. The “Last Updated” date will always show the most recent version. We encourage you to review it regularly.

10. Contact Us

If you have questions or requests about your data, please reach us at:

📧 Email: support@cryptomartauction.com
🌐 Website: www.cryptomartauction.com
📍 Mailing Address:
Crypto Mart Auction Technologies Ltd.
30 Tygerberg St, Richmond Estate, Cape Town 7460, ZAF, SA

🌟 Your Data, Your Power

At Crypto Mart Auction, we don’t just protect your data — we protect your freedom, growth, and financial journey. With trust, transparency, and innovation at our core, your privacy is always our promise.

Thank you for choosing Crypto Mart Auction — where privacy and prosperity go hand in hand.